Answers before you start.

Setup has four steps: account, verification, plan and store. Have an accessible email address, your phone and business details ready. You can then organize your catalog.

Storex offers a free seven-day trial to explore the platform. Review the available offers for the services, duration and price of the plan you are considering. Contact us if you need clarification about continuing after your trial.

Compare the included services with your needs: storefront, catalog, management and selling options. Check the displayed price and duration. Confirm that any option essential to your business is included in your chosen plan.

Verification confirms access to the contact details used at registration. Enter the six-digit code on the verification page. If it does not arrive, check spam and WhatsApp, then contact support if the issue continues.

Storex supports a subdomain or a custom domain. A custom domain must be verified before activation and requires access to its settings. Check your plan options and ask for help if you are unsure how to prepare your address.

Available methods depend on your plan and store configuration. Storex supports cash on delivery and providers according to the allowed options. Before selling, confirm the methods enabled for your store, their conditions and any fees.

You can prepare your catalog gradually. Start with a few complete listings with photos, descriptions, prices and availability. Review the storefront and delivery information before sharing it with customers.

Check your email address and the message displayed. If you forgot your password or still cannot access your account, contact support: automatic password recovery is not currently available. Never send your password or verification code.